Privacy Policy
Effective Date: Monday 18 August 2025
At Pedal & Sweep, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services or visit our website.
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1. Information We Collect
We may collect the following types of information:
Contact Information: Name, address, phone number, and email address.
Service Details: Information about your chimney, fireplace, or property necessary to perform our services.
Website Data: If you visit our website, we may collect basic analytical data such as your IP address, browser type, and pages visited, using cookies or similar technologies.
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2. How We Use Your Information
We use your information to:
Schedule and carry out chimney sweeping and related services.
Communicate with you about appointments, estimates, or service updates.
Send invoices and process payments.
Improve our services and customer experience.
Meet legal or regulatory requirements, if applicable.
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3. Sharing Your Information
We will never sell or rent your personal information. We may share it only with trusted third parties when necessary to:
Process payments securely.
Send communications (e.g., email or SMS notifications).
Comply with legal obligations or respond to lawful requests.
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4. Data Security
We take appropriate measures to protect your personal information, including the use of secure systems and limiting access to data. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.
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5. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Ask for corrections if your information is inaccurate or incomplete.
Request deletion of your information, where legally applicable.
Opt out of non-essential communications at any time.
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6. Cookies & Website Tracking
If our website (www.pedalandsweep.com) uses cookies, it’s to improve your browsing experience and collect basic analytics. You can manage cookie preferences through your browser settings.
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7. Contact Us
If you have any questions about this Privacy Policy or how your information is used, feel free to contact us:
Pedal & Sweep
📧 Email: pedalandsweep@gmail.com
🌐 Website: www.pedalandsweep.com
📞 Phone: 07900 304226