Terms and Conditions

Effective Date: Monday 18 August 2025

Welcome to Pedal & Sweep ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website [www.pedalandsweep.com] and any services we provide related to chimney sweeping, inspections, and maintenance (the "Services"). By accessing or using our website or booking our services, you agree to be bound by these Terms.

Please read them carefully.

1. Services Provided

We offer chimney sweeping, inspection, and maintenance services to residential and commercial properties. All services are subject to availability and may be modified or discontinued at any time.

2. Booking and Appointments

Appointments can be booked through our website, by phone, or by email.

You agree to provide accurate and complete information when scheduling services.

We reserve the right to refuse or cancel services at our discretion.

3. Pricing and Payments

All prices are quoted in Great British Pounds and are subject to change without notice.

Full payment is due upon completion of services, unless otherwise agreed.

We accept payments by cash or bank transfer.

4. Cancellations and Rescheduling

Cancellations must be made at least 24 hours before the scheduled appointment.

Failure to cancel within this period may result in a cancellation fee of 50%.

We reserve the right to reschedule or cancel appointments due to weather conditions, emergencies, or other unforeseen circumstances.

5. Client Responsibilities

Ensure safe and reasonable access to the chimney and fireplace.

Clear the surrounding area of any valuables or obstructions before our arrival.

Notify us in advance of any known hazards or structural issues.

6. Limitations of Liability

We take great care in providing our services, but we are not liable for pre-existing damage, structural issues, or defects.

Our liability is limited to the value of the service provided.

We are not responsible for damages resulting from the use or misuse of your chimney or fireplace after our service is complete.

7. Warranties and Guarantees

We stand behind the quality of our work. If you are not satisfied, please contact us within 7 days of service.

No other warranties are expressed or implied unless stated in writing.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Pedal & Sweep and may not be copied, reproduced, or distributed without our written consent.

9. Privacy Policy

We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website or services constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us at:

Pedal & Sweep

pedalandsweep@gmail.com

07900 304226